INTELLIGENCE FOR UNATTENDED RETAIL

Stop managing alerts.
Start managing revenue.

Your telemetry tells you what's happening. Autonomous Vending helps you decide what to do next — across your entire fleet, even when machines use different systems.

✓ Work with your existing data · ✓ No fleet-wide replacement required
ILLUSTRATIVE VIEW
FLEET OPERATIONS

Your next best actions

TODAY ↗
Revenue at risk€1,140Example scenario
Actions to review17Prioritized by impact
PRIORITYMACHINE / ISSUERECOMMENDATION
Critical#583Payment anomalyService now ↗
High#247Stock-out predictedReplenish ↗
Medium#119Conversion decliningReview price ↗
Recommendations require operator approvalAI ASSISTED ◈
✧   Predict → Prioritize → Recommend → Measure
ONE INTELLIGENCE LAYER ACROSSSALESINVENTORYPAYMENTSTELEMETRYSERVICE EVENTS
01 / THE OPPORTUNITY

The problem isn't a lack of data.
It's a lack of decisions.

Hundreds of machines produce thousands of events. Teams still have to figure out what matters, where to go first, and which action protects the most revenue.

01
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Problems discovered too late

Stock-outs, failed payments and downtime can cost sales before anyone notices.

02
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Fragmented fleet visibility

Multiple telemetry providers, equipment models and disconnected operating workflows.

03
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Alerts without priorities

A technical event tells you what happened. It doesn't tell you the commercial impact or the next best action.

02 / AI REVENUE OPTIMIZATION

From telemetry
to revenue decisions.

We work with available telemetry and fleet data to predict avoidable revenue losses, prioritize interventions, recommend commercial actions and measure their impact. One intelligence layer across multiple systems.

EXISTING DATA SOURCES
NayaxTelevendCantaloupeOther VMS / IoT

Sales · Stock · Payments · Errors · Connectivity

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✧ AI REVENUE OPTIMIZATION ENGINE
01PredictWhat might happen?
02PrioritizeWhat matters most?
03RecommendWhat should we do?
04MeasureDid it work?
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HUMAN APPROVAL→REVENUE IMPACT

Integration with each telemetry system depends on available APIs, permissions and accessible data. Recommendations are reviewed and approved by the operator.

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Predict lost sales

Identify likely stock-outs, abnormal payment patterns and operational risks before they become avoidable losses.

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Prioritize by impact

Rank service, replenishment and commercial actions by urgency and estimated revenue at risk.

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Optimize performance

Explore recommendations for pricing, promotions, product mix, bundles and product visibility.

03 / AI REVENUE INTELLIGENCE

From hundreds of events.
To a clear action queue.

Not another list of alerts. A commercially prioritized daily queue that links each issue to a recommended response, urgency and estimated revenue impact.

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Predict revenue at risk

Identify impending stock-outs, payment failure patterns, declining conversion, downtime risks and stalled sales before avoidable losses accumulate. Forecasts consider demand and the next scheduled replenishment.

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Prioritize fleet interventions

Rank machines by probability of failure, expected loss, urgency, location importance and active reservations. Separate critical service tasks from lower-impact issues and machines needing no action.

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Optimize every location

Recommend pricing by demand and time, targeted promotions, bundles, better product visibility and location-specific assortment changes. Review outcomes and refine recommendations using actual sales data.

Measured in money, not alerts

Track estimated lost sales, prevented stock-outs, downtime hours, unnecessary service visits, revenue per machine and the effect of approved recommendations. No percentage improvements are claimed without measured results.

Lost salesUnnecessary visitsRevenue / machineStock-out hoursDowntime hours
04 / HUMAN-FRIENDLY AI

Ask your fleet.
Get an actionable answer.

Managers can request operational reports in everyday language instead of manually navigating dozens of dashboards. The AI interface can return an explanation, a table, a chart, a list of locations or a draft task.

✦ AI FLEET ASSISTANT ILLUSTRATIVE INTERFACE
“Which machines are likely to run out of popular products before the next restocking route?”
Suggested response format

Prioritized machine list · affected SKUs · estimated stock-out time · revenue at risk · recommended route changes.

Why did revenue drop in this area?Which machines had no sales in 48 hours?Where are paid orders not dispensed?Which promotions are safe to launch?Which service tasks are unconfirmed?

Illustrative AI conversation, not a live connection to a vending fleet. Financially significant changes and critical operations require human confirmation.

05 / BEYOND STANDARD TELEMETRY

Telemetry monitors machines.
Retrofit manages the business.

Standard VMS typically reports operational status. Our connected-retail layer extends the view to commercial decisions, sales availability, remote configuration and new purchasing journeys.

STANDARD VMS / TELEMETRY
AUTONOMOUS VENDING RETROFIT
Shows machine status, sales and error codes
Connects compatible legacy equipment into a unified digital retail network
Displays available inventory data
Tracks sales availability, reservations, consumables and replenishment needs
Monitors machines individually
Coordinates SKUs, prices, assortment, screen content and offers across locations
Alerts after a malfunction
Estimates revenue at risk and prioritizes recommended interventions
Provides operational reports
Converts events into ranked tasks, recommendations and natural-language answers
May require newer smart equipment or vendor-specific support
Enables phased modernization of compatible installed machines

Capabilities depend on machine interfaces, available data and the enabled hardware/software configuration.

06 / CONNECTED RETAIL & RETROFIT

Your existing fleet.
A smarter future.

A secure digital layer between compatible equipment, payment infrastructure and the management platform. The original local controller continues to manage safe dispensing and machine mechanisms; authorized digital commands are sent through a controlled channel.

AUTONOMOUS ● ONLINE
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🥨
☕
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🍫
🥜
SELECT & PAY
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ILLUSTRATIVE MACHINE CONCEPT
01

Connect existing equipment

Compatible adapters and secure connectivity provide access to available machine events, sales, stock and service information.

02

Manage the commercial layer

Where supported, remotely manage SKUs, pricing, availability, promotions and on-screen content with appropriate approval controls.

03

Enable new purchase journeys

Explore card and QR payments, online pre-order, reservation and QR-code pickup on compatible hardware.

04

Unify the operating picture

Bring vending, coffee, water and other self-service points into a coordinated workflow.

04 / BUILT AROUND BUSINESS OUTCOMES

Protect today's revenue.
Unlock tomorrow's growth.

Different capabilities, one commercial objective: better performance from the fleet you already operate.

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Fewer avoidable losses

Flag stock-outs and downtime risks earlier.

◎

Smarter field operations

Prioritize visits based on business impact.

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More revenue opportunities

Evaluate pricing, bundles and promotions.

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Connected sales channels

Explore reservations, digital offers and pickup.

Business impact varies by fleet, location, integration and operating conditions; illustrative examples are not guaranteed results.
07 / NEW SALES SCENARIO — PRE-ORDER & QR PICKUP

Turn a vending machine
into a connected pickup point.

Go beyond impulse purchases. Customers can check product availability, pay online, reserve an item in a specific compatible machine and collect it using a QR code or short code.

01

Discover

Open the operator app, website or partner interface and browse nearby machines, product selection and confirmed availability.

02

Pay & reserve

Choose a location, complete online payment and receive a QR code or short pickup code. The item is reserved for a defined period.

03

Collect

Visit the selected machine, scan the QR code or enter the short code. The machine validates the order and dispenses the reserved item.

04

Confirm & reconcile

Record payment, dispensing and pickup in the event log. Uncollected reservations expire and release stock according to configured rules.

Value for the customer

  • Know that the item is available before traveling
  • Fast pickup without searching or paying again
  • 24/7 unattended fulfillment
  • Potential integration with loyalty, coupons and cashback

Value for the operator

  • A new sales channel beyond the vending screen
  • More accurate demand and restocking forecasts
  • Fewer lost sales from unavailable popular items
  • Integration with workplace, residential, fitness, university and partner apps

How reservation integrity works

Pre-order is enabled only for machine models, compartments and product categories where inventory and dispensing can be verified reliably. Reservable stock accounts for confirmed inventory, active reservations and any operational safety buffer. If availability is uncertain, the item is not offered for reservation; the customer can be directed to another location or an alternative product.

Traceable order lifecycle: reservation → price → payment → fiscal event (where applicable) → dispensing → pickup → service action. Uncollected and failed orders remain traceable for investigation.

08 / REMOTE COMMERCIAL CONTROL

Manage the offer.
Not just the machine.

Update the commercial experience across a single location, a group of machines or the network, wherever supported by equipment and integration.

Product & price management

Update product names, descriptions, images, SKUs, prices and availability. Synchronize approved prices across the screen, shopping cart, reservation flow and reporting.

Campaigns & merchandising

Schedule morning, evening, seasonal and location-based promotions. Offer alternatives for unavailable items and create bundles such as coffee + snack or water + protein bar.

Governed financial changes

Role-based permissions, authorized approvals, change history, effective dates, bulk-change restrictions, delivery confirmation and rollback help protect financial and operational integrity.

Operational visibility across the network

Monitor connectivity, sales, inventory, consumables, failed transactions, payment and dispensing errors, fiscal reconciliation, service events, active reservations and order history. Coordinate replenishment, cash collection, maintenance and route planning from the actual state of each location.

09 / VALUE FOR EVERY PARTNER

One connected platform.
Value across the ecosystem.

Dedicated capabilities and business opportunities for the organizations that own, manufacture, integrate and operate unattended retail.

01 / VENDING OPERATORS

Improve fleet performance

  • Modernize installed machines progressively without fleet-wide replacement
  • See sales, machine health, stock, reservations and service events in one view
  • Remotely manage prices, SKUs, product assortment and screen content
  • Plan replenishment, collections, service and routes more accurately
  • Sell through online pre-orders and QR-code pickup
  • Increase basket value through recommendations and bundle offers
  • Identify lost sales and revenue-at-risk across locations
02 / MANUFACTURERS & DISTRIBUTORS

Extend the equipment lifecycle

  • Increase the commercial life of existing installed machines
  • Add digital capabilities to models without modern telemetry or interfaces
  • Combine equipment sales with ongoing connected services
  • Offer a white-label platform under your own brand
  • Develop model-specific adapters and functional profiles
03 / SERVICE INTEGRATORS

Create recurring service opportunities

  • Offer a new digital product to existing customers
  • Earn from technical audits, installation, adapters, integrations and support
  • Add recurring digital subscription and maintenance opportunities
  • Use repeatable installation and service processes
  • Expand your portfolio without developing the platform from scratch
04 / SITE OWNERS

Bring connected retail to your location

  • Offer modern 24/7 retail without building a full-size store
  • Enable pre-order and product pickup for staff, residents and visitors
  • Provide branded screens, local promotions and tailored assortment
  • Gain transparency into service quality, availability and operations
  • Create additional income opportunities from unattended retail
05 / MARKETPLACES, BRANDS & LOCAL COMMERCE

Build a network of compact pickup points

  • Use compatible machines for pickup of small pre-paid orders
  • Connect catalogs, promotions, loyalty and QR fulfillment through APIs
  • Track demand, order status and confirmed dispensing
  • Test products and campaigns by location
10 / SUPPORTED RETAIL FORMATS

Different machines.
One connected retail vision.

Designed for mixed unattended-retail environments. Available telemetry, controls, payments and reservation features vary by machine model and technical compatibility.

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Coffee & hot drinks

Consumables, ingredient levels, beverage sales, service and promotions.

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Snack & beverage vending

SKU inventory, product availability, replenishment and QR pickup where supported.

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Water dispensing

Water stations, consumption and available operational events.

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Other self-service stations

Compatible unattended equipment with suitable interfaces, controls and data access.

Deployment environments

Business centers · Offices · Residential complexes · Fitness clubs · Universities · Banks · Other public or private locations with unattended retail demand.

11 / FREQUENTLY ASKED QUESTIONS

Questions worth asking.

Do we need to replace our existing machines?

No fleet-wide replacement is required. Compatible existing machines can be modernized through adapters and a digital layer. Actual capabilities depend on controllers, interfaces, payment hardware and available connectivity.

Can the platform work across multiple telemetry providers?

The AI intelligence architecture is designed to unify available fleet data across systems such as Nayax, Televend, Cantaloupe and other VMS/IoT sources. Specific integrations depend on APIs, data access and permissions.

What is different from ordinary telemetry?

Telemetry reports status, sales and events. Autonomous Vending adds revenue-at-risk prioritization, recommended actions, commercial management and new digital sales workflows where supported.

Can customers pre-order and collect by QR code?

Yes, as a connected-retail scenario for compatible machines where stock availability and successful dispensing can be confirmed. Reservations are not offered where inventory accuracy is insufficient.

Does AI change prices without permission?

No. Financially significant or critical changes require authorized human confirmation. Operator-defined autonomous execution is described as a future direction, not an assumed live feature.

What can a manager ask the AI assistant?

Natural-language requests can cover no-sales machines, upcoming stock-outs, revenue drops, unfulfilled paid orders, unresolved service tasks and locations where promotions are appropriate.

CONTACT AUTONOMOUS VENDING

Make your existing fleet
work smarter.

Discuss connected vending, revenue intelligence, retrofit integrations, white-label partnerships and new digital sales scenarios.

artiom@autonomous-vending.com   ·   serghei@autonomous-vending.com